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A FAQ that actually helps customers, and that AI chats can read
Most FAQ pages are full of questions nobody asks. How to build one that helps customers, and that your AI chat and Google can use directly.…
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AI in your inbox: the reply is already waiting, you press send
Every incoming customer email already has a draft reply waiting, in the customer's language and with…
From meeting to task list: how a recording works itself out
Record a conversation, the summary arrives by email and the agreements are waiting as tasks with the…
An image library that maintains itself: alt texts and photo review by AI
Photos are the silent workload of website management. An image library where AI writes the alt texts…
From WordPress to a flat-file CMS: switching without losing your Google rankings
A complete multilingual WordPress website converted to a flat-file CMS: faster, safer and without lo…
From building to securing: a week without new features
A week without new features: a module that tracks every file with three checks, four security rounds…
Two months of platform work: six modules now live
Six connected modules built on a live PHP booking platform in two months, and the three working rule…
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A new step: partnership launched and booking system on the way
New website, same approach: relaunched online
A short note on the new site. What changed, what stayed the same, and why a refresh was due in 2026.…
What AI really means for your SMB (without the hype)
A short, honest take on what AI can actually do for SMB companies in 2026. Not future music, concret…
RPA or AI? An honest choice for your process
Software robots (RPA) and AI often get confused. A short explanation with practical examples, so you…
How half a second of load time costs you 7% revenue
Faster websites convert better, rank higher in Google and use less bandwidth. Three steps I apply to…